Terms of service

Terms and Conditions
Last Updated: 01/05/2026

Welcome to Relle from the Blog. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. General

These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from our online shop. By accessing our site or making a purchase, you agree to these Terms.

1.1 Account Registration:
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.

1.2 Modification of Terms:
We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the date of the latest update will be indicated at the top. Your continued use of our website constitutes your acceptance of the modified Terms.

2. Order Process

2.1 Order Confirmation:
After placing an order, you will receive an email confirmation. This email does not signify our acceptance of your order; it is merely an acknowledgment of receipt.

2.2 Payment Authorization:
All orders are subject to payment authorization. If your payment is not authorized or verified, we reserve the right to cancel your order.

2.3 Order Processing:
Orders are typically processed within two business days, excluding weekends and holidays.

2.4 Order Cancellations:
Once an order has been processed or shipped, it cannot be canceled or modified by the customer. In cases where changes are necessary, please contact our support team immediately.

2.5 Pre-Orders and Backorders:
For products that are available for pre-order or on backorder, the estimated shipping times will be communicated at the time of purchase. We will notify you if there are any significant delays.

3. Shipping and Delivery

3.1 Shipping Options:
We offer various shipping options, including standard and express delivery. Standard shipping is available for the 48 contiguous United States. Orders to Hawaii, Alaska, APO/FPO addresses, PO Boxes, and US Territories will be shipped via USPS Priority Mail.

3.2 Worldwide Shipping:
We ship worldwide. Delivery times and costs vary depending on the destination. International shipments may be subject to customs duties and taxes, which are the responsibility of the customer.

3.3 Delivery Times:
Estimated delivery times are between 5-9 business days from the date of shipment. This timeframe is an estimate and excludes weekends and holidays. Please note that delivery times may be affected by factors beyond our control, such as customs clearance or courier delays.

3.4 Tracking:
Once your order is shipped, you will receive a shipping confirmation email with tracking information.

3.5 Unclaimed Packages:
If a package is returned to us due to incorrect shipping information or failure to claim the package, the customer is responsible for any additional shipping fees to resend the package.

4. Returns and Refunds

4.1 Return Policy:
We accept returns within 30 days of the delivery date. Items must be unused, in their original condition, and with all tags attached. Please note that certain items, such as customized or personalized products, sale items, and gift cards, are non-returnable.

4.2 Refunds:
Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. For international customers, the refund process may take longer depending on your banking system.

4.3 Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

4.4 Exchanges:
If you wish to exchange an item, the fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

5. Privacy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Relle from the Blog or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any of the content without our express written consent.

6.1 User-Generated Content:
By submitting reviews, photos, or other user-generated content on our website or social media platforms, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, edit, and publish such content for marketing and promotional purposes.

7. Limitation of Liability

To the fullest extent permitted by law, Relle from the Blog shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products.
All products are provided "as is," without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our website will be error-free or uninterrupted.

7.1 Website Content Accuracy:
While we make every effort to ensure the accuracy of information on our website, we are not responsible for any typographical errors, inaccuracies, or omissions. Content is provided for general information only and should not be relied upon without independent verification.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the State of Florida, without regard to its conflict of law principles.

9. Force Majeure

Relle from the Blog shall not be held liable for delays or failure to fulfill any obligation due to circumstances beyond our reasonable control, such as natural disasters, strikes, war, or governmental restrictions.

10. Dispute Resolution

In the event of any disputes arising out of these Terms or your use of our website, the parties agree to resolve the issue through good-faith negotiations. If a resolution cannot be reached, disputes will be settled by arbitration or in small claims court, as applicable.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the date of the latest update will be indicated at the top. Your continued use of our website constitutes your acceptance of the modified Terms. We will notify you of any material changes via email or a notice on the website.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Relle LLC, 1395 Brickell Ave. Suite 800, 33131 Miami, Florida, United States